Provider FAQs

Click here (https://www.ayanatherapy.com/careerupdate)to visit our Careers page. The application process includes submitting your resume, responding to screening questions, and verification that your license is active and in good standing. The next step is an invitation to an online interview and if you move forward, you will be asked to provide references.

Yes, Ayana Therapy focuses on serving minority and marginalized communities with respect to their cultural experiences, therefore there is an expectation for our providers facilitate culturally relevant care.

There is no fee to join Ayana! Ayana is based on a national directory where an individual will be matched with someone in their state who can provide tele-mental health and support services, so we will not be charging providers for the services they deliver.

Ayana providers are hired as part-time independent contractors. Although Ayana hosts and facilitates the matching between members and providers, all aspects of the mental health and support services provided are solely the responsibility of the provider. Ayana does not control, direct or manage provider’s work.

Providers can expect a reliable and competitive income based on current industry rates.

We offer flexibility for our providers, therefore there is not a minimum number of members you need to serve or hours that you need to provide to be considered as an active provider. You manage your caseload based on your availability.

Services are provided on Ayana’s HIPAA compliant online video platform. Members are able to confidentially chat/text with their provider to reschedule appointments or for brief check-ins. This mode of communication does not replace a video session.

Members are either self-referred or have access to mental health and support services through their employer.

Ayana has a trademarked questionnaire that elicits critical information from both members and providers. We use this information for the matching process and members are sent up to three provider matches, in which they can choose one to work with.

Ayana does not currently accept insurance. We also do not submit claims to health insurers including Medicare or Medicaid plans. Ayana is considering accepting insurance later this year.